St George's Medical Centre

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See a Doctor or Healthcare Professional

Who is the most appropriate professional for your care?

Please consider what the best options for your healthcare are, based on the urgency of your condition and nature of your ailment.

This may save you time in getting the help you need, and avoid arranging an unnecessary appointment with your Doctor.

Have you tried self-care?
man and woman looking at a computer.

A range of common illnesses such as cold and flu and minor injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest.

Examples of the ailments best treated by yourself are:

  • Upset stomach
  • Grazed knee
  • Common cold
  • Sore throat
  • Headache
  • Colds & Flu

There are a wide variety of helpful Self Care information and resources available which could help you to treat your illness without the need for an appointment:

Get immediate help from your local Pharmacy

Visit a Pharmacy for healthcare advice without an appointment

Pharmacist at the counter.

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete’s foot. By visiting your pharmacy instead, you could save yourself time and trouble.

Your local Pharmacist is able to help with minor cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis, emergency contraceptive (most Pharmacies now offer this service) and other common conditions.

No appointment is necessary and your local Pharmacist is usually open late, is available at weekends and many public holidays. It will also save you making an appointment with your GP.

New Medicine Service

The New Medicine Service is available at Pharmacies to give you extra help and advice if you’re just starting on a new medicine for one of the following conditions:

  • asthma
  • chronic obstructive pulmonary disease (COPD)
  • type 2 diabetes
  • high blood pressure
  • people who have been given a new blood-thinning medicine

More about the New Medicine Service.

Treat Yourself Better

We support the campaign to encourage people to self-treat minor ailments such as colds and flu. The Treat Yourself Better Without Antibiotics website is full of information to help people understand when how long they can expect their symptoms to last for, when they need to see a doctor and when they would be better off visiting their local pharmacist for advice. 

Health Help Now from Kent & Medway

Health Help Now

Health Help Now is a website which has been optimised for use on mobile devices that have internet access. This means it can be used on any smartphone or tablet with an internet browser. Health Help Now can also be accessed via desktop and laptop computers with internet access. It is suitable for everyone to use. Under 16s should use the product in conjunction with their parents. Lots of useful information is included such as Mental Health support, and sexual health.

Sexual Health Services

Emergency contraception

If you’ve had unprotected sex and are worried you may be pregnant, get advice and help now

Find a clinic

Our clinics offer a free and confidential service to everyone, regardless of your age, gender or sexual orientation. We won’t judge or lecture you, we’ve seen it all before.

Call the Midwife

Antenatal Outpatient Services

Our self-referral system for the MCU is a telephone triage service called Call The Midwife. This offers support and advice, which is open 24 hours a day. On occasions it may be more appropriate for you to attend your GP, accident & emergency department or community midwife for further assessment and this will be advised at the time of the call.

The telephone number for Call The Midwife is 01634 825277

The MCU is open from Monday to Friday between the hours of 08.00 to 20:00 and weekends 09:00-17:00 our service operates 365 days a year. Outside of these times all women will be referred and seen in Obstetric Triage, which is on the delivery suite.

Pregnancy and Baby guide

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

If heavily bleeding please attend your nearest A&E department.

Eye Problems?
Optician examining a patient

Whatever your eye problem your first port of call should be an optometrist. An optometrist is the best person to assess urgent eye problems, check for eye disorders and treat eye conditions. They have the professional training and necessary equipment to assess most eye problems.

If your optician is closed and you can’t wait until it reopens call 111

If you sustain an eye injury that requires immediate emergency treatment go to your nearest Accident and Emergency.

Dental Emergency?
Dentist with his patient

For dental emergencies, call the dentist with whom you are registered. You should receive a recorded message advising you of the arrangements that have been made for emergency cover. If you have not registered with a dentist, please try to do so as soon as possible. Dentist’s can perform an appropriate assessment and advise on necessary intervention including use of any antibiotics.

If you require emergency treatment, you should contact NHS 111

Dental emergencies are: acute dental pain, facial or oral swelling, bleeding from the mouth or trauma.

Do you need Social Care & Support?
Mother and child reading

If you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.

Need to speak with someone when the surgery is closed?

Call 111

Call handler at call centre

Call 111 when we are closed to speak to an NHS professional on any urgent health or medical issue.

Calls are free from landlines and mobiles.

Urgent Care Centre

Urgent treatment centres are a facility you can go to if you need urgent medical attention, but it’s not a life-threatening situation. 

At the moment, the NHS offers a mix of walk-in centres, urgent care centres, minor injury units and urgent treatment centres, all with different levels of service.

If you have an emergency please call 999

Medical emergencies can include:

It’s important to use A&E only for serious injuries and major emergencies.

Get immediate help for minor injuries
Doctor dressing patients hand

Use your local minor injuries unit if you need medical treatment or advice which does not need a visit to A&E or a medical appointment.

Some examples of problems they deal with:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • feverish illness in adults
  • feverish illness in children
  • abdominal pain
  • vomiting and diarrhoea
  • emergency contraception
Arrange an appointment with the Nurse
Nurse taking a blood sample

The Nurse is usually able to assess the situation and in some cases will organise initial blood tests and other investigations prior to arranging a follow up appointment with your doctor.

The nurse complements the service that we offer to you, our patients. Please be assured that a doctor’s appointment will always be available should you prefer but you may get an earlier appointment if you opt to consult with the Nurse.

See a Nurse about: blood pressure checks, back pain, chest infection,cough and cold, rash, sore throat, urine infection, cervical smears, dressings, family planning advice, contraceptives, minor injuries and ailments, immunisations, diabetes management, asthma care, COPD (heart) care, smoking cessation, free health checks for 40-70 year olds, travel advice,removal of stitches and clips etc.

Need medical advice or treatment from one of our doctors?
Doctor and little girl

Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor.